Rye Studio Privacy Policy

Effective Date: October 30, 2023 Rye Studio (the “OUR STUDIO” “we,” “us,” or “our”) is committed to privacy and data protection. This Privacy Policy and Notice at Collection (“Privacy Notice”) applies to personal information we collect from you, through our interactions with you, through the videogame, as well as how we use and protect personal information. You may download a copy of this Privacy Notice here. YOUR PRIVACY IS IMPORTANT TO US. PLEASE READ THIS PRIVACY NOTICE TO LEARN ABOUT THE INFORMATION THAT OUR STUDIO COLLECT FROM YOU AND HOW OUR STUDIO USES THAT INFORMATION. BY USING OUR GAMES, YOU CONSENT TO THE COLLECTION, USE AND TRANSFER OF PERSONAL INFORMATION AS DESCRIBED IN THIS PRIVACY NOTICE. IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY NOTICE, THEN PLEASE DO NOT USE OUR GAMES.

1. SCOPE

This Privacy Notice does not apply to any third-party applications or software that integrate with OUR GAMES, or any other third-party products, services or businesses (collectively, “Third Party Services”). Third Party Services are governed by their own privacy policies. We recommend you review the privacy policy governing any Third Party Services before using them. This Privacy Notice does not apply to any service that does not display, reference, or link to this Privacy Notice. If you have not done so already, please also review the applicable Terms of Service as well as any additional terms and conditions relating to any services you acquire (“Additional Terms”). This Privacy Notice and Additional Terms apply equally but, if any Additional Term is inconsistent with any provision of this Privacy Notice, the Additional Terms will prevail for OUR GAMES to which the Additional Terms apply.

2. PERSONAL INFORMATION COLLECTION

Below are some examples of the personal Information and sensitive personal information we may collect through OUR GAMES. Some of this information is provided by you directly, some of the information is collected through your interactions with OUR GAMES. There may be some overlap between the personal information in each category:

  • Protected Classification Characteristics and sensitive personal information. Such as age (40 years or older), sex (including gender, gender identity, gender expression). OUR STUDIO only collects Protected Classification Characteristics and sensitive personal information to understand the diversity and demographics of its users. 

Protected Classification Characteristics may include the following sensitive personal information:

  • Geolocation data. Such as physical location or movements. OUR STUDIO does not collect precise geolocation data.
  • Inferences drawn from other personal information. Such as profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

We also obtain data from third parties or use third parties to assist us with data collection. For example, we may supplement the data we collect as described in this Section by purchasing demographic data from other companies. We also use services from other companies to help us determine a location based on your IP address notably to customize certain services to your location. In addition, we utilize third-party services to collect usage data.

3. PERSONAL INFORMATION USE

We will only use personal information when the law allows us to. Most commonly, we will use personal information in the following circumstances.

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party), and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

We will only use personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process personal information about you without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law. We also use personal information when necessary for the performance of a contract in the following contexts

  • To provide OUR GAMES and ongoing support for OUR GAMES;
  • To manage our relationship with you which will include:

We use personal information for the following purposes based on our legitimate interests:

  • To communicate with you;
  • To administer and protect our business and OUR GAMES including troubleshooting, data analysis, security, testing, system maintenance, support, reporting, technical functionality, hosting of data;
  • To use data analytics to improve OUR GAMES, client relationships and experiences;
  • To help us improve OUR GAMES or our security.

We may also use personal information when necessary to comply with legal obligations. Examples of how we collect and use personal information include: When you play OUR GAMES. We use data to continually improve OUR GAMES, including adding new features or capabilities. Data is collected throughout your interactions with OUR GAMES that enable us to understand customer usage and tailor future capabilities. To facilitate our understanding of how individuals use OUR GAMES. OUR STUDIO uses this information to better understand how users interact with OUR GAMES and improve usability.  When we communicate with you. We use data we collect to deliver and personalize our communications with you. For example, we may contact you by email or other means to notify you of changes in information and updates to OUR GAMES or to our Privacy Notice.  We may collect the content of messages you send to us, such as feedback or questions you ask our support representatives, when necessary to provide you with OUR GAMES. When you contact us, chat sessions with our representatives may be monitored and recorded in order to improve OUR GAMES, facilitate the processing and resolution of your request or complaint.  When you participate in survey’s or studies. We may ask you to participate in a survey or study; and may request information from you. Participation is voluntary, and you have the choice of whether to disclose any requested information. When we market to you. We use personal information to deliver marketing communications to you across various platforms, such as email, direct mail, social media, and online via OUR GAMES.  If we send you a marketing email, it will include instructions on how to opt out of receiving these emails in the future. Please remember that even if you opt out of receiving marketing emails, we may still send you important Service information related to your accounts. 

4. PERSONAL INFORMATION RETENTION

We retain each category of personal information in identifiable form only for as long as necessary to fulfill the purposes for which the personal information was provided to OUR STUDIO or, if longer, to comply with legal obligations, to resolve disputes, to enforce agreements and similar essential purposes. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

5. HOW WE SHARE INFORMATION

It is the policy of OUR STUDIO to protect users’ information both online and off-line. Access to our users’ information is restricted to only those employees or agents, contractors or subcontractors of OUR STUDIO who have valid reasons to access this information to perform any Service you have requested or authorized, or for any other purpose described in this Privacy Notice.  The information you provide will not be sold or rented to third parties or shared for cross contextual behavioral advertising purposes. We may provide personal information to:

  • outsourced service providers who perform functions on our behalf, located inside or outside of your country or region;
  • gaming platform providers through which you have purchased our game, such as Steam and Meta;
  • our authorized agents and representatives, located inside or outside of your country or region, who sell products or provide services on our behalf;
  • anyone expressly authorized by you to receive personal information; and
  • anyone to whom we are required by law to disclose personal information, upon valid and enforceable request thereof.

OUR STUDIO may share personal information if OUR STUDIO is involved in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control (in whole or in part). OUR STUDIO requires that the shared personal information remain subject to the promises made in the then-current Privacy Notice, unless and until you agree to a new privacy terms.

6. HANDLING OF PERSONAL INFORMATION Security of Personal Information

OUR STUDIO is committed to protecting the security of personal information. Depending on the circumstances, we may hold your information in hard copy and/or electronic form. For each medium, we use technologies and procedures to protect personal information. We review our strategies and update as necessary to meet our business needs, changes in technology, and regulatory requirements. These measures include, but are not limited to, technical and organizational security policies and procedures, security controls and employee training. If we become aware of a breach that affects the security of personal information about you, we will provide you with notice as required by applicable law. To the extent permitted by applicable law, OUR STUDIO will provide any such notice that OUR STUDIO must provide to you at your account’s email address. If you believe that information you provided to us is no longer secure, please notify us immediately using the contact information provided below. By using OUR GAMES, you agree to accept notice electronically. Storage and Transfer of Personal Information We take steps to ensure that the data we collect under this Privacy Notice is processed pursuant to the terms thereof and the requirements of applicable law wherever the data is located. OUR STUDIO also collaborates with third parties such as cloud hosting services and suppliers located around the world to serve the needs of our business, workforce, and customers. In some cases, we may need to disclose or transfer personal information within OUR STUDIO or to third parties in areas outside of your home country. When we do so, we take steps to ensure that personal information is processed, secured, and transferred according to applicable law. If you would like to know more about our data transfer practices, please use the contact information provided below. Access, Correction, and Deletion of Personal Information We respect all personal information and know that they belongs to our users. If you wish to access, correct, or delete personal data about you that we hold, please email us at info@ryelab.app. We will help you to handle your personal information as best as we can. However, to the extent permitted by applicable law, we reserve the right to decline requests that are unreasonable or excessive, where providing the data would be prohibited by law or could adversely affect the privacy or other rights of another person, where deleting data would interfere with a legal or business obligation that requires retention of the data, or where we are unable to authenticate you as the person to whom the data relates.

7. CHILDREN

We do not knowingly solicit information from or market to children under the age of 17. If you become aware of any data we have collected from children under age 17, please notify us immediately using the contact information provided below.

8. CHANGES TO THIS PRIVACY NOTICE

We may update this Privacy Notice based upon evolving Laws, regulations and industry standards, or as we may make changes to our business including OUR GAMES. We will post changes to our Privacy Notice on this page and encourage you to review our Privacy Notice when you use OUR GAMES to stay informed. If we make changes that materially alter your privacy rights, OUR STUDIO will provide additional notice, such as via email or through OUR GAMES. If you disagree with the changes to this Privacy Notice, you should discontinue your use of OUR GAMES. 

9. QUESTIONS OR COMPLAINTS HANDLING

We understand that you may have questions or concerns about this Privacy Notice or our privacy practices or may wish to file a complaint. In such case, please contact us in the following ways: Email: info@ryelab.app